1.Blink Travel Innovations Pvt. Ltd. (herein after called as Blinkvisa.com) acts as an agent on behalf of their clients in the submission of applications for visa and ancillary services to the appropriate institutions and/or immigration authorities.

2. By making payment for our service, you agree to abide by terms and conditions as set out here. Blinkvisa.com reserves the right not to provide any service without the client agreeing to our terms and conditions as set out here.

3. Blinkvisa.com aims to process the visa application in the timelines committed to in its promotional materials. Blinkvisa.com will use its best endeavors to minimise any delay or inconvenience caused in this respect. However, Blinkvisa.com does not guarantee time guidelines for any visa application. Blinkvisa.com will not be held responsible if immigration authorities or any other third party change their rules, regulations or processing requirements, if that change has a direct effect on the timeline for delivery.

4. Visa processing times shown on promotional materials are standard/average processing times. Any processing times advised by Blinkvisa.com through its agents or materials should be used as a guide only.

5. Blinkvisa.com will not be held responsible for costs incurred due to a delay in the visa process due to circumstances outside of our control.

6. Blinkvisa.com bears no responsibility for costs incurred by an applicant or any secondary applicants while waiting for a visa to be finalised by the immigration authorities. These costs may include but are not limited to cost of flights, rent of accommodation, loss of earnings or any other costs. Blinkvisa.com is not liable for any costs arising from any action or inaction of any immigration authority, embassy or government body associated with the visa process or indeed for the non-provision of service from any third party associated with the visa process or visa delivery; which may result in a visa application or any part in the visa application process being delayed or refused as a result.

7. For short business stay and tourist visas, Blinkvisa.com may apply for a Double or Multiple entry visa on the client’s behalf, yet the embassy may decide to grant a Single-entry visa. The decision to grant a Single-entry visa remains solely with the embassy and Blinkvisa.com do not have control over this. In this situation, Blinkvisa.com will discount your next visa application with us by the difference in the embassy visa fee.

8. An embassy may decide to review an application in the destination country rather than at the local embassy. This decision is at the discretion of the embassy and it is not something that would be known in advance by Blinkvisa.com. It may take longer than the standard processing time for such applications to be processed and this is outside the control of Blinkvisa.com. Blinkvisa.com reminds you not to book flights until your visa is granted.

9. Blinkvisa.com advises its clients not to make any travel or hotel bookings, sell any property, or give notice of intent to leave any job until you have your visa. Should you decide to disregard this advice, Blinkvisa.com will not be liable for any associated costs of such action(s).

10. Blinkvisa.com will always lodge a visa application in the applicants’ best interest. We are a private company and we do not have the authority to grant a visa of any kind. We cannot guarantee a positive result on a visa application or any assessment or review in arriving at the final result, which is part of the visa process. The final decision on all applications rests with the relevant organization responsible for issuing that result.

11. Blinkvisa.com cannot influence any decision made by an immigration authority; any requests for additional information before finalizing a visa; any delay by an immigration authority in the issuing of a visa; or a decision to refuse to grant a visa.

12. The immigration authority/officer has the sole decision on the term of a visa that they grant. This term may be less than the term expected or requested by the client. Similarly, the immigration authority/officer has the sole decision on the activation date that they place on a granted visa. This date may be prior to the date expected or requested by the client. Blinkvisa.com is not responsible for the term of any visa issued or the activation date placed on a visa by an immigration authority even. Blinkvisa.com has no authority or control to change this term/date.

13. Blinkvisa.com advises its clients on visa options and applies for visa applications on their behalf in good faith based on immigration information made available directly by immigration and embassy departments at the time of lodgment. In the event where immigration laws and/or regulations have been updated by an immigration department, but such updates have not made known to the public at the time of visa lodgment such conflicting information is outside the control of Blinkvisa.com. Blinkvisa.com will not be liable for any visa application being refused or any additional costs arising from such a refusal (including travel costs) should situations of outdated information arise.

14. Similarly, in the event where immigration advice provided by one immigration officer / consular official conflicts with that of a visa issuing immigration officer at the port of entry, such conflicting information is outside the control of Blinkvisa.com. Blinkvisa.com will not be liable for any visa application being refused or any additional costs arising from such a refusal (including travel costs) should situations of conflicting information between immigration officers arise.

15. Blinkvisa.com will use and rely on information provided by the client in the provision of services to that client. Blinkvisa.com will not independently verify or assume responsibility for the accuracy or completeness of such information.

16. It is the client’s responsibility to provide Blinkvisa.com with all required information and documentation concerning an application. This may include but is not limited to documentation from third parties such as partners, family, employers, sponsors, assessment bodies, educational bodies, etc. If the required documentation does not meet with the requirements of Blinkvisa.com, Blinkvisa.com retain the right not to lodge that visa application until it has received all the required information in order to do so.

17. Blinkvisa.com reserves the right to contact your sponsoring employer should further details be required from the authorities or for confirmation of your application.

18. If an immigration authority has incorporated a deadline for the submission of documents to an application, these documents must be provided at the earliest possible time but no later than 48 hours prior to the deadline date.

19. Blinkvisa.com cannot be held responsible for any expense and/or delay arising from incomplete application forms, inaccurate/false or incomplete information provided or inaccurate/false or incomplete supporting documentation.

20. Blinkvisa.com are not responsible for applications that have become ineligible as a result of changes in Immigration policy at any stage of the immigration process. Any application that is not lodged to the Immigration Authorities may also be affected by changes in Immigration policy.

21. Certain documentation required for a visa application may be valid for a certain period of time and become invalid thereafter (for example medicals, skills assessment results, police clearance reports). It is the client’s responsibility to ensure that the documentation provided to Blinkvisa.com at the time of submitting a visa application are valid and within date.

22. Our prices may need to be changed without prior notice as our prices are governed by exchange rates and changes in immigration costs.

23. As soon as the initial amount is received, the client is deemed to have engaged the service of Blinkvisa.com. Our service is our professional advice and expertise. Once the service has been engaged it cannot be returned, whether the client has changed his mind or no longer wishes to utilise it. If a client submits a refund request within 30 minutes of payment, they may be entitled to a partial refund, if the service has not been provided to them and/or work has not commenced on their file.

24. No refund is forthcoming of any fees paid to Blinkvisa.com where the visa application has been lodged to the Immigration Authorities regardless of the reason for withdrawal.

25. If a client pays Blinkvisa.com to assess documentation / Pre-Check for a visa application or for any part of that application, this assessment will involve a review of documentation provided to prepare an application for lodging to the relevant organization. Document assessments / Pre-Check are non-refundable should the client decide for whatever reason not to proceed with the application once Blinkvisa.com has begun to assess the client’s documentation.

26. If, after registering for the visa application with Blinkvisa.com you wish to withdraw the visa application and that application has not been submitted to the Immigration Authorities, assessment and/or administration fees apply.

27. The applicant needs to make the complete payment of the visa charges in cases where you wish to cancel a visa that has been approved.

28. You agree for Blinkvisa.com to keep clients updated by phone and e-mail about recent updates and changes set by the relevant assessing bodies, immigration authorities, embassies and consulates; as well as new products/services and updates to products/services that Blinkvisa.com offers in cases where the information is relevant to the products that the client has initially purchased, enquired about or registered for with blinkvisa.com. 

You can opt out of receiving any further correspondence by e-mailing [email protected] or calling Blinkvisa.com anytime and request to be removed from our mailing list.

29. You must travel with the same passport you hold at time of completing your application. If you obtain a new passport after your visa has been issued, you need to contact Blinkvisa.com help desk to have your visa re-allocated to your new passport. In this case, re-allocation fees apply.

30. Additional charges of 3% apply in cases where applicants choose “credit card”, “laser card” or “debit card” type of payment for the services they wish to apply for subject to a minimum of €5/£3.

31. Blinkvisa.com operates a strict no refund policy for all ancillary services/ products.

32. In the event of loss or damage to any passport or documents received, Blinkvisa.com liability will be limited to the actual value of the passport and documents up to a maximum of INR 10,000 per paid application. Blinkvisa.com accepts no liability for consequential loss.

33. Blinkvisa.com reserves the right to return any passport without the requested visa if the passport or the documents provided do not comply with the immigration requirements or if there is insufficient time to process the visa.

34. Any visa application request submitted to Blinkvisa.com by a partner or agent on behalf of their client (traveler) will be deemed to be an application submitted to Blinkvisa.com by the partner’s / agent’s client (traveler) directly to Blinkvisa.com. All terms and conditions listed herein apply to both the partner / agent and the partner’s / agent’s client (traveler) equally.

35. If Blinkvisa.com acts as an agent or introduces/refers the customer to ancillary or related products of other businesses, then the customer is bound by the specific Terms and Conditions of that business which may be different to the Terms and Conditions of Blinkvisa.com.

36. Where a visa pack or an ancillary pack is sold to a client via an agent, the agent is responsible for taking the initial information and payment. Information received by Blinkvisa.com from the agent is understood to be true and complete. Should the client provide conflicting information at a later date to a Blinkvisa.com case officer, Blinkvisa.com will not be responsible for the result of the application. The client will be liable for additional fees to Blinkvisa.com where the service needs to be provided again in whole or part.

37. Blinkvisa.com does not carry any liability to the client once the contracted service is completed with the client. This limitation on duty of care and / or liability includes but is not limited to information; advice or opinion provided by Blinkvisa.com to the client after the contracted service is complete.

This limitation on duty of care and / or liability also includes but is not limited to any accident, injury or loss suffered by the client or any third party as a result of a service or product provided by Blinkvisa.com to that client.

38. Blinkvisa.com is entitled to include additional Terms & Conditions should the need arise. The submission of an application to Blinkvisa.com by web, post, fax, email, constitutes agreement to these Terms & Conditions, including amendments thereto, by the customer.

39. The provision of visa services from Blinkvisa.com to a client ends as soon as a decision is reached by an authorized immigration officer on a visa application. No further work or services will be provided or included from Blinkvisa.com to the client as part of the visa service provision unless already included in the original contract. Blinkvisa.com may from time to time provide information or an opinion to the client outside of the provision of immigration visas services. This information may include but is not limited to information relating to travel and visa entry dates, travel options, relocation, employment, accommodation, geography, and general information about life in another country. None of this information or opinion shall be considered to be part of the service. Blinkvisa.com will not be held responsible for any inaccuracies or unsuitability of such information. It is the client’s own responsibility to review and confirm for himself the accuracy and suitability of any such information.

40. Correspondence between Immigration and Blinkvisa.com with regards to any visa application is strictly confidential and is not subject to further distribution to third parties (including main applicants).

41. It is the client’s own responsibility to ensure that he familiarizes himself with his visa activation date and that the client enters the country to activate his visa before the visa activation date passes. The client’s visa is liable to be cancelled once the visa expiration date passes if the client has not entered before this date. The client bear’s all responsibility and liability in such situations.

42. Blinkvisa.com bears no responsibility or liability for you breaking any existing visa terms and conditions (including overstaying) that you hold or previously held which results in you subsequently becoming illegal in another country. It is your responsibility to ensure that you remain legal at all times while you are in another country.

43. Blinkvisa.com will not be held responsible for any loss or damage caused by an embassy/consulate issuing an incorrect visa or incorrect details on a visa as this is out of our control.

44. Blinkvisa.com shall not be held responsible under any circumstance to compensate you for any loss, damage or delay of passports or travel documents by any third-party courier/delivery company.

45. In the event that you want to apply for another visa for a country that you are currently in and the Immigration Authorities require you to be outside of the country at the time of lodgment you need to contact us as soon as you leave the country. Please note that we will process your required visa only once we receive your written confirmation that you are outside of the country. Failure to do so and should you re-enter that country without our team providing you with your visa grant letter/number, may result in additional travel expense which will be your responsibility to cover and not the responsibility of Blinkvisa.com.

46. It is the client’s responsibility to make sure he reads the Visa Grant Notification letter. It is very important that he understands and abides by the visa conditions. If he fails to abide by these conditions, the visa may be cancelled, and he may be required to leave that country. Blinkvisa.com will not be held responsible for costs incurred as a result of the client not abiding by these conditions.

47. Blinkvisa.com cannot be held responsible for incorrect details on a visa as it is the client’s responsibility to check the received Visa Grant Notification letter and make sure that the passport details on the visa letter appear exactly as they appear on the passport. Please note that failure to do so may result in significant delays/missed flights/additional travel expenses/not being allowed to enter the relevant country. Blinkvisa.com should not be held responsible for costs incurred as a result of not following the above obligation.

48. As our client it is your responsibility to declare any facts which may adversely affect your case via an email prior to engaging our services. This may include but is not limited to serious medical conditions and serious criminal convictions. Non-disclosure of such pertinent facts may result in the visa application being delayed or refused.

49. The information on this web site is current at the time of publication and may be subject to change.

50. A visa may be canceled at any point in time after the visa grant letter is issued if it is discovered that the information provided to Blinkvisa.com and in turn to the immigration authorities for the purposes of the visa application is deemed to be false and/or misleading information. In the event of a visa being canceled on such grounds, Blinkvisa.com will bear no responsibility for any costs, grievances, liabilities or any other outcomes suffered by the clients that result from the cancellation of a visa application arranged through Blinkvisa.com.

Privacy Policy

By Agreeing to our Privacy policy you have agreed to : I hereby authorize and give consent to Blink Travel Innovations Pvt. Ltd. (herein after referred as blinkvisa.com) to send me, either through itself or through any third party service provider, from time to time various information / alerts / SMS/ other messages or calls or commercial communication, and other services on the aforesaid listed telephone numbers, whether these numbers are registered with National Do Not Call Registry/ listed in National Customer Preference Register or not. I also confirm that by sending any of such messages / calls, I will not hold blinkvisa.com, its third-party service provider liable/ institute complaint under the Telecom Commercial Communications Customer Preference (TRAI) Regulations, 2010 or such other applicable regulations including any amendment thereof, as may be applicable from time to time. It will be auto renewed every month and if you want to stop this service please write an email to [email protected] before the due date and call our support number +91 9654125465. 

Introduction

This Privacy Policy describes how Blink Travel Innovations Pvt. Ltd. herein after referred as blinkvisa.com  (No-20, 7/1, 1st Cross 100 FT Road, Srinivagilu Extension Bangalore KA 560047 IN) (“blinkvisa.com,” “we,” “us,” “our”) collects, uses, and shares information about you when you visit and interact on our website (mobile and desktop) and mobile app (collectively, “Site”) or other means connected to the Sites (such as contacting our customer service team via chat or email). Below is a summary of our privacy practices. Our full Privacy Policy is available below, or you can click the links on any of the points detailed in the summary table for further details.

1. Collection	We may collect information about you, such as your name, phone number, email address, and credit card details through your use of the Site.
2. Use	We may use your information to provide the requested services, maintain and improve the Site, and send you marketing communications.
3. Mobile Devices	With your consent, we may send you push notifications with information about your reservations and blinkvisa.com programs of your choosing.
4. Sharing	We may share your information with suppliers, service providers, and our affiliates.
5. Country-Specific Privacy Rights	Depending on your country of residence, you may have rights to request information from us including how we share certain categories of your information with third parties.
6. Cookies	We may use cookies and similar technologies to help provide our Site, understand and customize your preferences, and display relevant advertising.
7. Opting out of Marketing Emails	You may opt-out of blinkvisa.com email marketing communications by using the unsubscribe link in our marketing emails or by changing your account settings.
8. International Transfers	We maintain appropriate protections for cross-border transfers as required by law for international data transfers.
9. Information from Other Partners	We may collect information from affiliated entities, business partners, or other third-party providers and you may opt-out of this collection.
10. Security	We maintain reasonable security measures to protect your information and require our service providers to do the same.
11. Data Subject Rights	You may exercise certain rights of access, correction, deletion, portability, or object to certain processing of your information.
12. Updates to Privacy Policy	We will notify you of any material changes by posting the updated version of this Privacy Policy and taking other steps as needed.
13. Third Party Links	We may provide links to Third Party Websites that are not owned or controlled by us and are governed by separate user terms and privacy statements.
14. Additional Considerations	Information related to minors, policy language, and Terms of Use.
15. Contacting Us	Please contact us with any questions about this Privacy Policy or our privacy practices as detailed below.

1. Information We Collect

We collect information about you that you provide to us when using the Site, such as your name, address, phone number, credit card details, e-mail address, accommodation name, accommodation location and/or length of stay, and your blinkvisa.com account password.

By visiting our Site, we may also automatically collect certain usage information, such as your IP address, geographic data, country, search preferences related to specific searches, browser, and information about your device’s operating system, application version, language settings, and pages that have been shown to you. If you are using a mobile device to access our mobile app or mobile optimized Site, we might also collect information that identifies your mobile device, such as the device ID, location of the device (with your consent), and device-specific settings and characteristics.

If you participate in an blinkvisa.com program, there may be limited additional information that we may collect from the accommodation about your stay; for example, a list of charges (anonymized) as part of the blinkvisa.com Reception program. When you make a reservation, our system registers through which means and from which websites you have made your reservation. We may also collect certain information through cookies, tags, and similar technologies as detailed below.

If you need to get in touch with our customer support team or reach out to us through other means (such as through social media, or communicating with your accommodation through us), we will collect information from you there too.

Where you submit reviews regarding your accommodation or other ancillary services available on our website through us, we will collect information from you included in your reviews, including your first name and country of residence.

You can decide to participate in our referral programs or other promotions and doing this will also mean providing us with personal data. In addition to that, you can provide us with feedback or ask for help with using the Sites or our various communications platforms.

Where you are making a booking with other guests whose details you provide to us as part of your reservation, or if you make a booking on behalf of someone else, it is your responsibility to ensure that the person or people you have provided personal information about are aware that you have done so, and have understood and accepted how blinkvisa.com uses their information (as described in this Privacy Policy).

Accommodation partners may share information about you with us too – this may happen if you have questions about your pending booking or if disputes arise regarding your booking.

Where required by law, we rely on the following legal bases to process personal information:

• Necessity to Perform Contract with You – we need to process your information in order to provide our travel reservation services to you, answer questions and requests from you, and provide customer support;
• Our Legitimate Interests – we process your information for security and safety; to detect and prevent fraud; to protect and defend the rights or property of others, or our own rights and interests; to customize and provide our reservation travel services to you; and to respond to lawful requests, court orders, and legal process;
• Compliance with Legal Obligations – we need to process your information to comply with relevant laws and regulatory requirements;
• Consent for Direct Marketing Communications and Non-Essential Cookies – we rely on your consent to send direct marketing and to use/allow non-essential cookies. You can unsubscribe from direct marketing at any time by following the instructions set out in this Privacy Policy; and
• Protect Vital Interest – we may need to process your information in case of an emergency involving an individual’s life or health.

2. How We Use the Information We Collect

We may use information collected through the Site to:

• Provide you with the requested services, such as creating a user account, processing and confirming your reservation, and communicating with you about services requested (e.g., pre-reservation or post booking chat support (excluding credit card number), special request, cancellations, rewards
• Send you email marketing communications about products and services that may be relevant to you
• Conduct surveys or provide you with information about our services on our Site or on other websites you may visit
• Maintain and improve the Site, tailor the user experience, and for internal training
• Protect the security of you and the Site
• Exercising a right or obligation conferred or imposed by law, including responding to request and legal demands

When you make a reservation on one of our business partners’ websites or apps, we may also receive certain information such as your name and reservation information, including the accommodation reserved, in order to process your reservation and identify which channel your reservation has originated from.

During calls with our customer support team, live listening may be done, or calls may be recorded for quality and reference purposes which includes the usage of the recordings for the handling of claims, training and fraud detection purposes. If you would prefer that your call was not recorded, you can opt out by stating this, or by hanging up. Call recordings are kept for a limited amount of time and automatically deleted thereafter, unless blinkvisa.com has a legitimate interest to keep such recording for a longer period, including for fraud investigation and legal purposes.

If you have not finalized a reservation online, we may send you a reminder to continue with your reservation. We believe that this additional service is useful to you because it allows you to carry on with a reservation without having to search for the accommodation again or fill in all the reservation details from scratch. You may opt-out of receiving these reminders as detailed below under “Opting Out of Marketing Communications from Us.”

Please note that the confirmation emails and text messages sent after your booking, as well as the guest review emails sent after your departure, are not marketing messages. These messages are part of your accommodation reservation process. Respectively, they contain information for you to check in at your booked accommodation, and tools to optionally rate that accommodation after your stay. You will continue to receive them, even if you have opted out of our marketing messages. Similarly, opting into receiving Price Alerts will not affect any other choices you have made regarding receiving communications from us. If you elect to receive Price Alerts, you will be able to opt out of receiving the same by clicking on the “turn off price alerts” or a similar message found in the Price Alert sent to you.

As mentioned above, if you are completing the booking for another person who will stay at the reserved accommodation, you also have the option to insert the guest’s email address for the purpose that the guest will receive the reservation confirmation and a separate invitation to complete a guest review.

Communications on the Site

We offer you and accommodation partners various means to communicate about accommodations and existing reservations, directing the communications through the Site. You can contact us with questions about your reservation or about your accommodation via the Site, and via other channels that we may make available.

We may access communications and may use automated systems to review, scan, and analyze communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; investigations of potential misconduct; product development and improvement; research; customer engagement, including to provide you with information and offers that we believe may be of interest to you; and customer or technical support. We reserve the right to block the delivery of or review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you or, accommodation partners, us, or others. Note, all communications sent or received using the Site’s communication tools will be received and stored by us. Business partners through whose platform you made the reservation and accommodation partners may choose to communicate with you directly via email or other channels that we do not control.

3. Mobile Devices

With your consent, we may send you push notifications with information about your reservation, potential future stays, or as part of any blinkvisa.com programs that you participate in, including coupons. You may grant us access to your location information or contact details in order to provide services requested by you. When you upload a picture from your mobile device, your picture may also be tagged with your location information. Please read the instructions of your mobile device to understand how to change the settings and enable the sharing of such information or the receipt of (or opt out of receiving) push notifications (including Software Development Kit (“SDK”) and push token data). Different device operating systems may have different default settings, so please familiarize yourself with such settings governing push notifications.

4. Sharing Your Information

In connection with your visit to our Site and use of our services, we may share your information as follows:

• Travel Suppliers such as accommodation properties (e.g., the specific accommodation that you have requested us to reserve) and/or third party accommodation suppliers (e.g., travelvisabookings.com), airline, car rental, insurance, and, where available, activity providers, who fulfil your travel reservations. These suppliers may contact you as necessary to obtain additional information about you, facilitate your travel reservation, or respond to a review you may submit in accordance with their own independent privacy policies.
• Third Party Service Providers who provide data processing services to us (for example web hosting), or who otherwise process personal information for purposes such as credit card and payment processing, business analytics, customer service, marketing, or distribution of surveys, to facilitate the delivery of online services and advertising tailored to your interests, and/or fraud prevention. Our third-party service providers will only process information as needed to perform their functions. They are not permitted to share or use the information for any other purpose.
• Business Partners with whom we may jointly offer products or services, or whose products or services may be offered on our Sites. You can tell when a third-party business partner is involved in a product or service you have requested because their name will appear, either alone or with ours. If you choose to access these optional services, we will on occasion share your personal information with those partners. An example of a business partner would be a third-party loyalty program that you will earn points for, through a booking.
• Our Affiliated Group Companies – our affiliated (group) companies’ employees who have access to this information with our permission and who need to know or have access to this information to perform the service requested by you (including customer services) and internal (audit/compliance) investigations.
• Where Required or Permitted by Law – such as to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests, warrants or equivalent by law enforcement officials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law, protect our legitimate interests or to the purchasers in connection with any sale, assignment, or other transfer of all or a part of our business or company. We may also, in compliance with applicable law, disclose your information to enforce or apply the terms and conditions applicable to our services or to protect the rights, property, or safety of blinkvisa.com, our users, or others.
• Business Reorganization – such as part of any sale, assignment or other transfer of our business, or transition of service to another provider. We will ask for your consent if required by applicable law.

We provide appropriate protections for such sharing as required by applicable law to prohibit third parties from using your information for their own purposes, and to address the security and confidentiality of your information. Except as disclosed in this Privacy Policy or as required or permitted by applicable law, we will not disclose your information to third parties without your consent.

5. Cookies

Our Site uses and allows third parties to place cookies (session and persistent), pixels/tags, SDKs, application program interfaces (“APIs“), and other technologies (collectively, “Cookies“) on our Site that collect and store certain information about you. Some of these Cookies are necessary to provide, secure, and maintain the Site to you, such as to keep you logged in while your visit our Site, while other Cookies are used to provide you with a better user experience, such as:

• To personalize the Site by remembering information about your activities on the Site (e.g., the language you selected or your log-in details);
• Perform website analytics, such as impression reporting, demographic reporting and interest reporting to improve our Site and services; and
• To provided you advertising tailored to your interest (see below for details)

Interest Based Advertising

We may also allow certain third parties to place Cookies on our Site in order to collect information about your online activities on our Site (e.g., pages visited on the Site and searches you performed) and over time and across different websites you may visit. This information is used to provide advertising tailored to your interests from us (via email, on our Site, and on other websites) and by third parties on other websites you may visit, also known as interest based advertising, and to analyze the effectiveness of such interest based advertising. We may also share one-way hashed information with third party partners (e.g., Facebook) who may combine hashed information with other identifiers in order to serve custom Blinkvisa.com advertisements on other websites or mobile apps based on your prior visits to the Site. Blinkvisa.com neither supports nor endorses the goals, causes, or statements of any websites or mobile apps that display our advertisements.

Cross-Device Tracking

We may also combine information collected through Cookies and certain usage information from a particular browser or mobile device with another computer or device that may be linked to you (cross-device tracking) in order to optimize our services and provide tailored Blinkvisa.com communications and advertisements to you. If you do not want Blinkvisa.com to combine such information for its optimization of communications to you please unsubscribe from the Blinkvisa.com communications i.e. the newsletter.

Your Choices

Please review your Internet browser settings, typically under the sections “Help” or “Internet Options,” to exercise choices you have for certain Cookies. If you disable or delete certain Cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you may be required to re-enter your log-in details.

To learn more about certain Cookies used for interest based advertising (including through cross-device tracking) and to exercise certain opt-out choices you may have regarding Cookies, please visit the Digital Advertising Alliance, Network Advertising Initiative, Digital Advertising Alliance-Canada, European Interactive Digital Advertising Allianceor for our mobile app, by updating your device settings or downloading the AppChoices app. 

Please also visit the following third parties’ websites to exercise certain opt-out choices over Cookies:

• Google Analytics – https://tools.google.com/dlpage/gaoptout?hl=en
• Appsflyer (mobile app analytics) – By emailing appsflyer at: [email protected]
• Baidu – http://www.baidu.com/duty/safe_control.html
• Apple – https://support.apple.com/en-us/HT202074
• Facebook – https://www.facebook.com/ads/settings
• Google Ads – https://adssettings.google.com/
• Criteo – https://www.criteo.com/privacy/
• By exercising such choice regarding interest-based advertising, you may still receive advertisements, but the network from which you opted out will no longer deliver ads tailored to your interests. You should also know that logging out of your user account will not actually mean that you opt out of personalized advertisements.

You may need to make such choices on each browser and device you may use to exercise choice regarding certain Cookies. Lastly, at this time the Site is not configured to honor browsers’ “Do Not Track” signals.

6. Opting Out of Marketing Communications from Us

You can opt out of receiving marketing communications from us at any time by using the “Unsubscribe” link in each newsletter or communication, or through your blinkvisa.com account (if you’ve created one) – the email subscriptions settings is under “Profile”.

7. International Transfers

In connection with the purposes described above, your information may be stored in locations outside of your home country, which may have different standards of data protection than your home country. We provide appropriate protections for cross-border transfers as required by law for international data transfers, including information transferred to third parties. With respect to such transfers from the European Economic Area (“EEA“) to the United States and other non-EEA jurisdictions, we may rely on the EU Model Clauses and/or the need to process your information in order to provide the requested services (performance of a contract) to transfer your information. As permitted by applicable law, you may request details about the suitable safeguards we have in place by contacting us as detailed below. For Chinese residents, please see the details provided above under “China Privacy Rights.”

8. Information from Other Partners

On occasion, affiliated entities, business partners, or other third party providers may share information with us. One example is if you access or sign in to our Site through social media, such as Facebook Connect, we may collect information from you such as your username, and other information made available to us via such services. In general, your ability to provide such information is through the service provider themselves and you can change those settings in your account settings of the relevant service provider. In general, we may work with our partners to improve and personalize your use of our website in accordance with this policy.

9. Protecting Your Information

We maintain reasonable physical, electronic, and organizational security measures to protect your information against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access. We use Secure Socket Layer technology to encrypt credit card information during transit. Through your personal account, you also have the ability to save credit card details for faster future bookings and payments. Your card details are encrypted and you can always log in to your personal account to delete, edit, or add certain credit card details. For security reasons, the number cannot be edited (but the card details can be deleted). When viewing card details, only the last 4 digits of the number will be visible. Please note that we will store the last 4 digits of your credit card securely upon any booking made (this is required to manage any refund requests for that booking).

Data Retention

We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Policy and internal company policies. When Blinkvisa.com no longer needs to use your information, we will – unless we need to keep your information to comply with applicable legal or regulatory obligations or the information is required to carry out corporate tasks and achieve our business objectives – remove it from our systems and records and/or take steps to properly anonymize it so that you can no longer be identified from it.

10. How You Can Access or Change Your Information

You can easily correct your account name, the booking holder name (subject to the cancellation policy attached to the booking) and contact number at any time by signing in to your account on the website. Alternatively, please contact us via  [email protected] to exercise any of the following rights:

• Access: You are entitled at any time to obtain information about your personal information that we store, in accordance with applicable law and without any fee. However, in exceptional cases we ask you to pay reasonable fees before we provide the information if permitted by applicable law.
• Rectification: You may request that we rectify any of your personal information that is incomplete or incorrect.
• Deletion: You may request that we delete your account.
• Restrictions of Processing: You may ask us to cease processing of your personal information for example if you have objected to the processing and the existence of legitimate grounds is still under consideration.
• Objection: You may object, at any time, to your personal information being processed for direct marketing purposes.
• Right to Revoke Consent: You have the right to withdraw your consent at any time, without affecting the lawfulness of our processing based on such consent before it was withdrawn.

Data Portability: If applicable, you may request us to send you your personal information which we store, in a commonly used and machine readable format which shall be decided at our sole discretion.

To protect your privacy and security, we will verify your identity before responding to such request, and your request will be answered within a reasonable timeframe.We may not be able to allow you to access certain personal information in some cases e.g. if your personal information is connected with personal information of other persons, or for legal reasons. In such cases, we will provide you with an explanation why you cannot obtain this information. We may also deny your request for deletion or rectification of your personal information due to statutory provisions, especially those affecting our accounting processes, processing of claims, for fraud detection or prevention purposes, and mandatory data retention, which may prohibit deletion or anonymization.

11. Updates to Privacy Policy

On occasion, Blinkvisa.com may revise this Privacy Policy to reflect changes in the law, our information collection and use practices, the features of our Site, or advances in technology. If we make revisions that change the way we collect or use your information, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies and practices. Blinkvisa.com will also prominently post such material changes prior to implementing the change and ask for your consent if required by law.

12. Links to Third Party Websites

We may provide links to other websites that are not owned or operated by us (“Third Party Websites“). When you use a link online to visit a Third-Party Website, you will be subject to that website’s privacy and security practices, which may differ from ours. You should familiarize yourself with the privacy policy, terms of use and security practices of the linked Third-Party Website before providing any information on that website.

13. Additional Considerations

A Special Note About Minors

Our Site is not directed to minors under the age of 18. However, minors can normally accompany their parent(s) or legal custodian(s) who have booked an accommodation, unless prohibited by an accommodation property’s policies.

Language

This Privacy Policy has originally been drawn up in the English language. Translations in other languages are available for your convenience. In case of conflict between the English language version and a translated version, the English language version shall prevail.

Please review the Blinkvisa.com Terms of Use for more details on using our Site. This Privacy Policy forms an integral part of our Terms of Use.